| Having trouble viewing the videos? A quick restart of your device is sometimes the simplest solution. However, there are many types of internet browsers and operating systems so you may need to make a few tweaks in order to have the best video experience possible. Follow the steps below for your specific browser and device: |
| |
| iPhone/iPad |
| Safari browser: |
Setting > Safari > Block Cookies > Never (default is From Visited) |
| Chrome browser: |
Chrome > Main menu:Settings > Content settings > Accept Cookies > On (this IS the default) |
| |
| Mac |
| Safari 5.1 and later browser: |
Safari > Preferences > Privacy > Block Cookies > Never (default is From third parties) |
| Safari 5.0 and earlier browser: |
Safari > Preferences > Security > Accept cookies > Always (default is Only from sites you navigate to) |
| |
| PC |
| Chrome browser: |
Chrome > Main menu > Settings > Content settings > Cookies > Allow local data to be set (this IS the default). |
| Firefox browser: |
Firefox > Main menu > Options > Privacy > Use custom settings for history > Accept cookies from sites AND Accept third-party cookies AND Keep until they expire (Remember History setting is default, and should also work properly). |
| IE 9 browser: |
Internet Explorer > Internet options > Privacy > Select setting that accepts third-party cookies (Low-Accept All Cookies will definitely work) |
