Via Benefits (previously known as OneExchange): Alternative To Company Retiree Health Plans

Once you retire, American Airlines has agreed to allow Via Benefits (previously known as OneExchange) — a private insurance marketplace from Willis Towers Watson — to offer you and your dependents options for health care coverage on the individual market. Via Benefits offers a wide variety of plans and carriers — plans that may provide equal or better coverage and at a lower cost than the American Airlines retiree plans.

Via Benefits offers:

  • A broad range of medical and prescription drug plan choices, as well as dental and vision plans, designed to meet the needs of each individual retiree and eligible covered dependent.
  • Licensed benefit advisors who assist you with your plan selection.
  • Ongoing support from a benefit advisor throughout the year who will answer your questions, help you with medical claims and work with carriers on your behalf.

If you are eligible for a federal subsidy

If the plan you purchase through Via Benefits is a state marketplace plan, you may be eligible for a federal financial assistance (a subsidy) to help pay the cost of your coverage. Via Benefits advisors can assist you with determining whether you are eligible for a federal subsidy.

When you (or your spouse) become eligible for Medicare

Via Benefits is a resource that offers you an enhanced Medicare marketplace with a wide variety of plans from the nation’s leading health insurers. The marketplace has Medicare supplemental (Medigap), Medicare Advantage and Medicare Part D prescription drug plans, as well as vision and dental plans. Via Benefits is not an insurance company, and you don’t have to pay anything to use their services.

To help you decide which plan or plans are right for you, a certified and licensed benefit advisor will assist and advise you. He or she will help you compare, select and enroll in the plan(s) that fit your needs and budget.

Learn more about plans and available options by visiting the
Via Benefits website for American at my.viaBenefits.com/americanairlines.

If you have questions, please contact Via Benefits to speak with a licensed benefit advisor Monday through Friday, 7 a.m. to 8 p.m. CT

Pre-65 retirees: 844-287-9947
Post-65 retirees: 844-686-0483